N E E D H E L P ?
Pasiv puts the client first when it comes to providing direct support over the phone, email or via chat. You can reach our customer service agents during the hours of 12pm GST (Gulf Standard Time) and 12am GST (Gulf Standard Time). Our agents can assist you with
Unfortunately our agents are not authorized nor licensed to provide you financial advice such as suggestions on what stocks to buy/sell. However our agents can guide you on viewing financial information within the app, so you can make an informed decision. Should you require a human financial advisor, our agents can refer you to various certified professionals.
Our account opening process can be completed within 10 minutes through our mobile app available for iOS and Android. Type "open real account" in the chat screen in the Pasiv mobile app and fill in the application. You'll need to keep the following documents handy to upload or take a photo of :-
We may contact you for additional documentation. Accounts take upto 48 hours to get activated, you'll receive a notification once this happens. After activation, you can fund your account with a wire transfer from your bank account.
Contact our customer support team to find out how Pasiv can improve your investing outcomes. Visit our Customer Support Centre at Park Towers, DIFC to speak to us in person. You can reach our customer support via the following channels, or schedule a visit to meet us.
+971 52 247 9933
support@pasiv.ae
Click here to launch a live chat with our support team
Send us a message and we will get back to you within 24 hours. If you are a customer of Pasiv, please include your Pasiv Account number in the subject of your email. You can find your Pasiv account number on the account screen in our mobile app.
Pasiv paid members can submit to us a support ticket or complaint or suggestion through the app. Navigate to your account profile page and click on the settings icon.
We'll give you $5,000 of virtual money to invest on a stock market simulator account. No credit card required.
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